Shipping policy
Shipping Policy – Purilite
Effective Date: July 2025
At Purilite, we are committed to delivering your orders in a timely and reliable manner across Pakistan. Please review our shipping policy below:
1. Shipping Coverage
We currently only ship within Pakistan. Orders placed with delivery addresses outside Pakistan will not be processed.
2. Couriers and Delivery Partners
We use a network of trusted local courier partners to deliver orders.
Purilite reserves the right to select the courier service based on your location, package size, and delivery requirements to ensure efficient and cost-effective delivery.
3. Delivery Time
- Standard delivery time is typically 2–7 business days, depending on your city or region.
- Remote or less accessible areas may take longer.
- Delivery timeframes are estimates and may vary due to weather, holidays, or courier delays.
4. Shipping Charges
- Shipping charges (if any) are calculated at checkout and may vary based on order weight, location, or promotional offers.
- Free shipping may be offered on selected items or during promotional campaigns.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via SMS or email (where applicable) to monitor your order status in real time.
6. Failed Delivery Attempts
If the delivery cannot be completed after multiple attempts due to incorrect address, recipient unavailability, or refusal to accept the order, the item may be returned to us. Additional charges may apply for re-delivery.
7. Damaged or Missing Items
If your order arrives damaged or has missing items, please contact our support team within 48 hours of delivery with photos and order details.
8. Contact Us
For any shipping-related inquiries, please reach out to us at:
info@purilite.ca