Terms of service

 

Purilite – Terms and Conditions

Last Updated: July 2025

Welcome to Purilite. By accessing and using our website or placing an order, you agree to the following terms and conditions. Please read them carefully.

1. General

  • Purilite is an online marketplace operating in Pakistan.
  • We reserve the right to modify or update these terms at any time without prior notice. Continued use of our platform indicates acceptance of the revised terms.

2. Eligibility

  • You must be at least 16 years old to make a purchase.
  • By placing an order, you confirm that all information provided is accurate and complete.

3. Product Information

  • We strive to ensure that all product descriptions, images, and prices are accurate. However, we do not warrant that all details are error-free.
  • Product availability is subject to change without notice.

4. Pricing and Payments

  • All prices are listed in Pakistani Rupees (PKR) and include applicable taxes unless stated otherwise.
  • We accept the following payment methods:
    • Credit Cards
    • Debit Cards
    • Cash on Delivery (COD)
  • For COD orders:
    • Full payment must be made at the time of delivery.
    • We reserve the right to verify orders via phone or SMS prior to dispatch.

5. Order Acceptance and Cancellation

  • Your order is considered confirmed once we send a confirmation email or SMS.
  • Purilite reserves the right to cancel or refuse any order at our discretion. This may occur due to:
    • Product unavailability
    • Inaccurate pricing or product information
    • Fraud prevention measures

6. Shipping and Delivery

  • We deliver across Pakistan.
  • Delivery times may vary depending on your location and courier service.
  • Delivery delays caused by force majeure (e.g., weather, strikes) are beyond our control.

7. Returns and Refunds

  • Refunds are offered for the lesser of 30 days from the date of purchase or the duration of the manufacturer’s warranty.
  • Products must be returned in original condition with packaging and proof of purchase.
  • Refunds do not apply to items damaged due to misuse or wear and tear.
  • Shipping fees are non-refundable except in cases of defective or incorrect items.

8. Privacy and Security

  • We take your privacy seriously. Your personal information is handled in accordance with our [Privacy Policy].
  • Payment data is processed securely using encrypted payment gateways.

9. Intellectual Property

  • All content on the Purilite platform, including logos, images, and product data, is the property of Purilite or its content suppliers and is protected under intellectual property laws.

10. Limitation of Liability

  • Purilite shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or products.

11. Governing Law

  • These terms are governed by the laws of Pakistan. Any disputes will be resolved in the courts of Islamabad, Pakistan.

For any questions or concerns, please contact us at:
info@purilite.com